We have prepared a short list of frequently asked questions, but if there is anything else you need to know please contact reception on 01237 474161 and we will be happy to help.
To view the answers, please just click on the question.
In order that your accommodation can be properly prepared, it is important that you do not arrive before the designated arrival time. This is normally after 2pm but can vary and will be stated on the online booking form. Departure time is before 10am.
Linen is included for all cottages. Guests need to bring their own towels, tea towels, toilet rolls, washing-up utensils, cot linen (if you have requested a cot).
We have one cottage which has been built with accessibility in mind, ramp access into the main lounge and 2ft 9″doors throughout. There is a wetroom which is equipped for disabled persons use. There are high level power points in all rooms. We have two wheelchairs which can be pre-ordered when making your booking. We have a ramp onto the beach which is suitable for wheel chair use.
We are within easy reach of local ASDA and Morrisons. Westward Ho! has pretty much everything that you will need, including a deli, two bakeries as well as mini supermarket.
All our cottages are strictly non smoking, however smoking is permitted in outside seating/gardens/patios.
We have plenty of parking, there are three different car parks and two disabled parking places.
We have a selection of high chairs & travel cots but please advise at the time of your booking which items you require to ensure they are reserved.
Sorry but no, pets are not permitted at present.
In the summer the weather is usually sunny, but please remember we are on the coast so a warm jacket and suitable walking shoes/boots are advisable if you are going to take in the amazing views and scenery. In winter months you will need to wrap up warm with suitable walking attire, that way you can get the best views of the sea crashing against the rocks and take in Westward Ho! beach.
We have a recycling point for paper, plastic, tin, glass & newspapers on site which are emptied regularly.
WIFI vouchers can be purchased from the office or on-line. We do not offer telephones however we have a good mobile phone signal on site for most service providers.
The Westward Arms is a great local restaurant and bar in the village of Westward Ho! it has fantastic views across Westward Ho! beach and a lift for disabled access (bookings are usually required). The Pier House is a seafront Bistro a short stroll from the site.
We have a children’s play area located on one of our central green areas. There is also a sea pool just in front of Golden Bay Holiday Village.
We regret that deposits made for holidays and events are non refundable as per our terms and conditions, which is why we advise you to make sure your dates work before making a booking.
We accept most major credit cards and debit cards. We also accept bank transfers, cheques or cash, details of how to make payment are available at point of booking.
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